Class 12 Business Studies - Chapter Staffing NCERT Solutions | Ms. Jayshree recently completed her Post
Ms. Jayshree recently completed her Post Graduate Diploma in Human Resource Management. A few months from now a large steel manufacturing company appointed her as its human resource manager. As of now, the company employs 800 persons and has an expansion plan in hand which may require another 200 persons for various types of additional requirements. Ms. Jayshree has been given complete charge of the company’s Human Resource Department.
Questions
a. Point out, what functions is she supposed to perform?
b. What problems do you foresee in her job?
c. What steps is she going to take to perform her job efficiently?
d. How significant is her role in the organisation?
a. Ms. Jayshree as HR manager is required to perform the following functions:
- Recruitment.
- Prepare job description.
- Preparing compensation and incentive plans. 4) Arranging training programmes.
- Making welfare schemes for employees.
- Handling grievances of employees.
- Handling labour dispute.
b. She may face the following problems:
- Properly qualified candidates may not be available.
- Demand for wages may go higher.
- After providing training, the workers may leave the organisation.
- Trade unions may bring unreasonable demands.
c. Following steps can be taken by her to perform her job efficiently:
- She should make use of all the possible sources of recruitment.
- She should frequently consult the experts and also observe the policies followed by competitors to recruit and retain the workforce.
- Maintaining cordial relationships with trade unions and encouraging them to act as one big family.
d. Her role is very significant in the organisation. She is a Human Resource Manager and concerned with timely procurement of competent manpower and ensuring its effective and efficient utilization, so as to survive along with the three main objectives; organisational, individual and societal.
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Explain the procedure for selection of employees.
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A company, Xylo limited, is setting up a new plant in India for manufacturing auto components. India is a highly competitive and cost effective production base in this sector. Many reputed car manufacturers source their auto components from here. Xylo limited is planning to capture about 40% of the market share in India and also export to the tune of at least ` 50 crores in about 2 years of its planned operations. To achieve these targets it requires a highly trained and motivated work force. You have been retained by the company to advise it in this matter. While giving answers keep in mind the sector the company is operating.
Questions:
a. Outline the process of staffing the company should follow.
b. Which sources of recruitment the company should rely upon. Give reasons for your recommendation.
c. Outline the process of selection the company should follow with reasons. - Q:-
A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘jobseeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.
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b. How do you think it can be resolved and what would be its impact on the company? - Q:-
‘No organisation can be successful unless it fills and keeps the various positions filled with the right kind of people for the right job.’ Elucidate
- Q:-
The workers of a factory remain idle because of lack of knowledge of hi-tech machines. Frequent visit of engineer is made which causes high overhead charges. How can this problem be removed. (vestibule training)
- Q:-
Kaul Consultants have launched www.naukaripao.com exclusively for senior management professionals. The portal lists out senior level jobs and ensures that the job is genuine through rigorous screening process.
a. State the source of recruitment highlighted in the case above.
b. State four benefits of the above identified source of recruitment. - Q:-
A company is manufacturing paper plates and bowls. It produces 1,00,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Explain the method of recruitment that the company should adopt in the given circumstances to meet the order.
- Q:-
State the two important sources of recruitment.
- Q:-
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The workers of a factory are unable to work on new machines and always demand for help of supervisor. The Supervisor is overburdened with their frequent calls. Suggest the remedy. (Hint: training)
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