Class 12 Business Studies - Chapter Staffing NCERT Solutions | A company, Xylo limited, is setting up a
A company, Xylo limited, is setting up a new plant in India for manufacturing auto components. India is a highly competitive and cost effective production base in this sector. Many reputed car manufacturers source their auto components from here. Xylo limited is planning to capture about 40% of the market share in India and also export to the tune of at least ` 50 crores in about 2 years of its planned operations. To achieve these targets it requires a highly trained and motivated work force. You have been retained by the company to advise it in this matter. While giving answers keep in mind the sector the company is operating.
Questions:
a. Outline the process of staffing the company should follow.
b. Which sources of recruitment the company should rely upon. Give reasons for your recommendation.
c. Outline the process of selection the company should follow with reasons.
a. Xylo Limited is planning to set up a new plant in India for manufacturing auto components. The prime concern of the company is to hire the manpower, who are highly trained and motivated. In order to achieve the targets, the company should follow the staffing process in this manner.
b. The company is establishing a new unit in India. Thus, they should rely on external sources of recruitment. They should adopt this source and through employment exchange, placement agencies and labour contractors, they will be able to get good staff in the company.
This recommendation is fruitful because through these sources the company will have a wide choice of candidates. They can get the qualified personnel and bring new blood in the organisation who are highly competitive and will work harder to show better performance.
c. Through the recruitment process organisations receive a large number of applications. In order to select the most suitable candidate to perform the job, the selection process is to be considered.
Following steps are to taken in series:
Preliminary screening helps the manager to select from among those candidates who have applied.
- Preliminary screening: Preliminary screening helps the manager to select from among candidates who have applied.
- Selection test: It is to be conducted to check the practical knowledge of the candidate.
- Interview: Interview is to be taken of those candidates, who qualify the test. A panel of experts is called for, to identify the best among hundreds.
- Selection decision: In this step the candidates who pass the test and the interview are included in the selection list and critically examined whether they are best or not.
- Medical examination: In this step their medical fitness is examined whether they are physically and mentally fit or not.
- Job offer: This step is to provide them a letter of appointment, in which terms and conditions are mentioned.
- Contract of employment: When candidates accept the job offer, they sign the contract of employment. The employer and candidate exchange certain documents as the final process of selection.
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A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘jobseeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.
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‘No organisation can be successful unless it fills and keeps the various positions filled with the right kind of people for the right job.’ Elucidate
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Ms. Jayshree recently completed her Post Graduate Diploma in Human Resource Management. A few months from now a large steel manufacturing company appointed her as its human resource manager. As of now, the company employs 800 persons and has an expansion plan in hand which may require another 200 persons for various types of additional requirements. Ms. Jayshree has been given complete charge of the company’s Human Resource Department.
Questions
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d. How significant is her role in the organisation? - Q:-
Kaul Consultants have launched www.naukaripao.com exclusively for senior management professionals. The portal lists out senior level jobs and ensures that the job is genuine through rigorous screening process.
a. State the source of recruitment highlighted in the case above.
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A company is manufacturing paper plates and bowls. It produces 1,00,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Explain the method of recruitment that the company should adopt in the given circumstances to meet the order.
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The workers of a factory are unable to work on new machines and always demand for help of supervisor. The Supervisor is overburdened with their frequent calls. Suggest the remedy. (Hint: training)
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(Further information related to the above question 6) The management of company Bhasin Limited now realised its folly. In order to rectify the situation it appointed a management consultant -Mukti Consultants - to recommend a restructure plan to bring the company back on the rails. Mukti Consultants undertook a study of the production process at the plant of the company Bhasin Limited and recommended the following changes —
• The company should introduce scientific management with regard to production.
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• ‘Work study’ should be undertaken to optimise the use of resources.
• ‘Standardisation’ of all activities should be implemented to increase efficiency and accountability.
• To motivate the workers ‘Differential Piece Rate System’ should be implemented.
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