Class 12 Business Studies - Chapter Principles of Management NCERT Solutions | (Further information related to the abov
(Further information related to the above question 6) The management of company Bhasin Limited now realised its folly. In order to rectify the situation it appointed a management consultant -Mukti Consultants - to recommend a restructure plan to bring the company back on the rails. Mukti Consultants undertook a study of the production process at the plant of the company Bhasin Limited and recommended the following changes —
• The company should introduce scientific management with regard to production.
• Production Planning including routing, scheduling, dispatching and feedback should be implemented.
• In order to separate planning from operational management ’Functional foremanship’ should be introduced.
• ‘Work study’ should be undertaken to optimise the use of resources.
• ‘Standardisation’ of all activities should be implemented to increase efficiency and accountability.
• To motivate the workers ‘Differential Piece Rate System’ should be implemented.
(The above changes should be introduced apart from the steps recommended as an answer to Part c - case problem 6 above.) It was expected that the changes will bring about a radical transformation in the working of the company and it will regain its pristine glory.
a. Do you think that introduction of scientific management as recommended by M consultants will result in intended outcome?
b. What precautions should the company undertake to implement the changes?
c. Give your answer with regard to each technique separately as enunciated in points 1 through 6 in the case problem.
a. Yes, I think that introduction of scientific management as recommended by M consultants will be helpful for the organization. By implementation of scientific techniques the company can work according to standardized techniques and tools. By adopting scientific management the quality and quantity of their product will improve. And it will also increase the effectiveness and efficiency of the company and its work.
b. The following precautions can be taken by the company to implement the changes are:
1) They should provide proper training to their existing employee and should hire trained and specialised staff.
2) By introducing functional foremanship they should take care that there is incentive and motivation for the employees.
3) Not only work study but other studies like motion study, fatigue study and time study should be followed.
4) Monetary incentive can be given to employees to motivate them so that they provide efficient work.
c. The company should introduce the latest form of scientific management, with due consideration to human factors in mind and by obtaining their motivated willingness.
1) Production planning including routing, scheduling, dispatching and feedback should be implemented.
2) Functional foremanship will be good but it neglects unity of command. And it is not useful for the company, so it should be avoided.
3) Standardization should be implemented because it will improve productivity and also reduce quality variations. But right training and willingness must be obtained.
4) ‘Differential piece rate system’ if it is introduced then it should be done with extreme caution. It must not result in unhealthy competition. Hence monetary and non-monetary incentives can be introduced in place of differential piece rate systems.
More Questions From Class 12 Business Studies - Chapter Principles of Management
- Q:-
Define scientific management. State any three of its principles.
- Q:-
Discuss the relevance of Taylor and Fayol’s contribution in the contemporary business environment.
- Q:-
‘Bhasin’ limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime. But this resulted in many problems. Due to increased pressure of work the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming indisciplined. The spirit of teamwork, which had characterized the company, previously was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease. Actually the company had implemented changes without creating the required infrastructure.
a. Identify the Principles of Management (out of 14 given by Henry Fayol) that were being violated by the company.
b. Explain these principles in brief.
c. What steps should the company management take in relation to the above principles to restore the company to its past glory? - Q:-
State the main objective of time study.
- Q:-
Explain the principle of ‘Scalar Chain’ and gang plank.
- Q:-
Discuss the following techniques of Scientific Work Study:
a. Time Study
b. Motion Study
c. Fatigue Study
d. Method Study
e. Simplification and standardisation of work - Q:-
A production manager at top level in a reputed corporate, Mr. Rathore holds the responsibility for ordering raw material for the firm. While deciding on the supplier for the financial year 2017-18, he gave the order to his cousin at a higher price per unit instead of the firm’s usual supplier who was willing to lower the rates for the order. Which principle of management was violated by Mr. Rathore? What are the positive impacts of following the above identified principle?
- Q:-
Explain the technique of ‘Functional Foremanship’ and the concept of ‘Mental Revolution’ as enunciated by Taylor.
- Q:-
SanakLal and Gagan started their career in Wales Limited (a printing press) after going through a rigorous recruitment process. Since they had no prior work experience, the firm decided to give them one year to prove themselves. Name the principle of management followed by Wales Limited.
- Q:-
Explain any four points regarding significance of principles of management.
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