Class 12 Business Studies - Chapter Marketing NCERT Solutions | What is marketing? What functions does i

Welcome to the NCERT Solutions for Class 12th Business Studies - Chapter Marketing. This page offers a step-by-step solution to the specific question from Excercise ".$ex_no." , Question 1: what is marketing what functions does it perform....
Question 1

What is marketing? What functions does it perform in the process of exchange of goods and services? Explain.

Answer

Marketing consists of all those activities, which involve satisfaction of consumer’s need. It is the process by which products are matched with needs and through which the consumer is able to use and enjoy the product.

Functions of marketing are:

  • Gathering and Analysing Market information/Market Research.
  • Marketing Planning.
  • Product designing and development.
  • Standardisation and Grading.
  • Packaging and labelling.
  • Branding.
  • Customer support services.
  • Pricing of product.
  • Promotion.
  • Physical distribution.
  • Transportation.
  • Storage and warehousing.

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