Class 12 Business Studies - Chapter Directing NCERT Solutions | In an organisation, one of the departmen

Explain the qualities of a good leader? Do the qualities alone ensure leadership success?

Explain the process of motivation with the help of a diagram.

Explain different financial and non-financial incentives used to motivate employees of a company?

A reputed hostel, Gyan Pradhan provides medical aid and free education to children of its employees. Which incentive is being highlighted here? State its category and name any two more incentives of the same category.

In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?

The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. State the element of directing that can help the supervisor in handling the problem.

Discuss Maslow’s Need Hierarchy theory of motivation.

What are semantic barriers of communication?

Explain any three principles of Directing.

State the different networks of grapevine communications.

How does planning provide direction?

What is meant by staffing?

Identify the network of social relationships which arises spontaneously due to interaction at work.

State the meaning of controlling.

What is meant by capital structure?v

What is meant by management?

What is a Treasury Bill?

State any two advantages of branding to marketers of goods and services?

What makes principles of management flexible?

Under which consumer right does a business firm set up consumer grievance cell?

What are key result areas (KRAs) in controlling?

Enlist the advantages of packaging of consumer products.

Enumerate the various Acts passed by the Government of India which help in protection of consumers’ interests.

What is meant by management?

Define market segmentation.

Discuss the impact of globalization on the business environment.

What are the factors affecting determination of the price of a product or service? Explain.

A company ‘M’ limited is manufacturing mobile phones both for domestic Indian market as well as for export. It had enjoyed a substantial market share and also had a loyal customer following. But lately it has been experiencing problems because its targets have not been met with regard to sales and customer satisfaction. Also mobile market in India has grown tremendously and new players have come with better technology and pricing. This is causing problems for the company. It is planning to revamp its controlling system and take other steps necessary to rectify the problems it is facing.

a. Identify the benefits the company will derive from a good control system.
b. How can the company relate its planning with control in this line of business to ensure that its plans are actually implemented and targets attained.
c. Give the steps in the control process that the company should follow to remove the problems it is facing.

What is the importance of setting objectives in the planning process?

State any one situation in which an organisation’s control system loses is effectiveness.