Welcome to the NCERT Solutions for Class 12 Business Studies - Chapter Directing. This page offers a step-by-step solution to the specific question from Exercise 3, Question 5: . With detailed answers and explanations for each chapter, students can strengthen their understanding and prepare confidently for exams. Ideal for CBSE and other board students, this resource will simplify your study experience.
In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?
In the above case an informal system of communication is being used in the organisation. And to overcome the problems that occur due to informal communication systems of communication the manager should adopt a formal system of communication.
Formal communication refers to the communication taking place through official channels in an organisation. Such type of communication takes place between managers and workers, or managers working at the same cadre, or employees working at the same cadre. Though such communication may be oral or written, but it is recorded and filed in the office.
There are two types of formal communication that are:
1. Vertical communication: Communication taking place between two levels in the organisation is called vertical communication.
2. Horizontal or Lateral communication: Communication that takes place between individuals working at the same level, is called horizontal communication. E.g. a production manager may contact the marketing manager to discuss the production schedule.
NCERT questions are designed to test your understanding of the concepts and theories discussed in the chapter. Here are some tips to help you answer NCERT questions effectively:
Stay updated with our latest educational content and study tips
Interest is one of the most significant ideas in maths and financial calculations. It is very common in banking, loan applications, investments, saving account and competitive exams. Simple Interest and Compound Interest make it easier to find out how much more is earned and/or paid on a principal during the period of time. These Interest … Read more
Read MoreIn 2026, students, professionals, and job seekers must have a high level of spoken English. Spoken English is a beginner level course to enhance learners’ communication skills in English, their pronunciation, vocabulary, grammar structure and confidence in speaking English fluently. Today, the emphasis of spoken English courses is placed on actual conversations, everyday speech practice … Read more
Read MoreArtificial Intelligence (AI) and Machine Learning (ML) are two of the most sought-after technologies in today’s digital era. Although these terms are often used together, they are not the same. Machine Learning is, in fact, a component of Artificial Intelligence that enables systems to learn and enhance on their own, without direct programming. AI is … Read more
Read MoreTime, Speed, and Distance are some of the most important concepts in mathematics and aptitude. These are the concepts which are used to calculate the speed of an object, time taken for an object to move and the distance traveled during the motion. Questions from this topic are frequently seen in School Tests, Competitive Tests, … Read more
Read MoreWelcome to the NCERT Solutions for Class 12 Business Studies - Chapter . This page offers a step-by-step solution to the specific question from Excercise 3 , Question 5: In an organisation all the employees take things easy and are free to approach anyone for minor quer....
Add Comment